A little clarity before we begin
These terms apply to Folkship Family Stories and Mothers sessions. They are here to make sure we’re all clear about what to expect from your Folkship session, from booking through to receiving your photographs.
By booking and paying for a session with Folkship Studio, you confirm that you have read and agreed to these terms.
1. Booking & payment
We will send you an invoice once we have agreed your session date and the photography you would like. Your booking is confirmed when the invoice is paid.
The total price and any agreed payment dates will be shown on your invoice or booking confirmation.
2. Rescheduling
We know that family life can be unpredictable. Children get ill, plans change and sometimes things simply don’t go as expected.
If illness or another genuine unforeseen circumstance means you need to move your session, please let us know as soon as you can.
Where we agree to reschedule, payments you’ve already made will normally be transferred to your new booking.
Your replacement session will be arranged from Folkship Studio’s available dates, so it may be several weeks after your original booking.
We normally allow one reschedule per booking. Further changes may be treated as a cancellation, although we’ll always consider exceptional circumstances fairly.
3. Cancellation
If you decide to cancel your session rather than reschedule it, please let us know as soon as possible.
When you book, we reserve that time for your family and may arrange childcare, incur other costs or turn away other work.
If you cancel, we may therefore retain an appropriate amount of payments already made to cover losses directly resulting from your cancellation.
The amount retained will take into account the notice you’ve given us, costs we’ve already incurred and whether we’re reasonably able to fill the cancelled session date. We won’t retain more than is reasonable to cover our resulting loss.
4. If we need to reschedule
Occasionally illness, severe weather or circumstances outside our reasonable control may mean we need to move your session.
If that happens, we’ll arrange an alternative date with you from our availability and transfer all payments you’ve already made to the new booking.
If we’re ultimately unable to provide the photography service you’ve booked, we’ll refund any amount you’ve paid for the service we’re unable to provide.
5. Weather & locations
Many Folkship sessions take place outdoors and are shaped by the landscape, season, weather and available light. These are part of what makes each session different.
We don’t normally postpone sessions simply because the weather isn’t perfect.
However, if we believe conditions are unsafe or unsuitable for photography, we’ll contact you to arrange another date.
If a planned location becomes unavailable or unsuitable, we’ll work with you to choose an appropriate alternative.
6. During your session
Many of our sessions involve walking, playing and exploring outdoors.
We’ll always use reasonable care when choosing locations and suggesting activities, but parents and carers remain responsible for supervising children in their care throughout the session.
Participation in any activity is always optional. If anything we suggest doesn’t feel comfortable or appropriate for you or your family, just let us know. There’s never any pressure to take part.
Please tell us about anything we should reasonably know that could affect how we conduct your session safely.
7. Our photographic approach
When you book Folkship, you’re choosing us for our photographic style and approach.
Our sessions are gently guided rather than heavily directed, with an emphasis on connection, movement and the moments that happen naturally.
After your session, we’ll carefully select and edit the photographs that we feel best tell the story of your time together.
The selection of photographs and final creative decisions remain at Folkship Studio’s discretion. RAW or unedited files aren’t supplied.
8. Your finished gallery
A Family Story is usually 90–120 minutes and includes a complete gallery of carefully edited photographs. A Mothers session includes 30 edited photographs. Your booking confirmation will set out what is included in your particular session.
We believe in giving you a complete, considered story rather than filling your gallery with repeated or unnecessary images.
Your finished gallery will normally be delivered within two weeks of your session.
During particularly busy periods or exceptional circumstances, delivery may take a little longer. If we expect a significant delay, we’ll let you know.
9. Keeping your photographs
Your online gallery will normally remain available for three months after delivery.
We’ll remind you before it expires, but please download your photographs during this period and keep your own backup copies.
Once your gallery has been delivered, responsibility for keeping your photographs ultimately passes to you.
Folkship Studio may retain copies of delivered photographs for archival purposes, but we can’t guarantee that photographs will remain available indefinitely after your gallery has expired.
If you need an expired gallery restored, please contact us. If we still hold the photographs, we may be able to make them available again.
10. Privacy & sharing your photographs
Your photographs are private by default.
We value the trust involved in photographing you and your family and will never publish identifiable photographs from your session on our website, portfolio, social media or marketing without first asking for your permission.
From time to time after your session, we may ask whether you’re happy for us to share selected photographs.
Giving permission is entirely optional. Choosing not to give permission will never affect the service you receive.
If children appear in the photographs, we’ll make it clear when we’re asking permission to share photographs of them.
If you give us permission and later change your mind, please contact us. We’ll stop future use and remove the photographs from places under our control where reasonably practicable.
11. Copyright & using your photographs
Copyright in photographs created by Folkship Studio remains with Folkship Studio.
Your session includes a licence to download, store, print and share your finished photographs for your own personal, non-commercial use.
You’re welcome to print your photographs wherever you choose, send them to friends and family and share them on your personal social-media accounts.
Normal cropping for social media or personal use is absolutely fine. We simply ask that you don’t substantially alter or re-edit the finished photographs in a way that misrepresents our work.
The photographs may not be sold, licensed or supplied for commercial use without our written permission.
If a business, publication or other organisation would like to use one of your photographs, please ask them to contact us.
12. In the unlikely event something goes wrong
We take reasonable precautions to protect your photographs during and after your session.
In the unlikely event that equipment failure, file corruption or another technical problem results in the loss of a significant part of your photographs before delivery, we’ll offer a reshoot wherever reasonably possible.
If a reshoot isn’t possible or appropriate, we’ll refund the amount paid for the affected photography service.
Nothing in these terms excludes or limits any rights or liability where it would be unlawful to do so.
13. Your personal information
We use the personal information you provide to manage your enquiry and booking, communicate with you, provide your photography service, deliver your gallery and administer Folkship Studio.
More information about how we use and protect personal information can be found in our Privacy Policy.
14. Questions
If you’re unsure about anything in these terms, please get in touch. We’d much rather answer a question before your session than have anything feel unclear.
Folkship Studio
A partnership of Daniel Gradwell and Annie Brettell
Falmouth, Cornwall
family@folkship.studio
Last updated: 24 September 2026